FAQs

Product FAQs

How do I consume Eighteen Vitaskin Nutricosmetic Supplement?

 Directions:

  • Consume 2 soft gels per day to kickstart your beautiful skin journey
  • Consume 4 soft gels per day for intensive skin and immunity booster 
  • After you see results, you can take 1 daily for maintenance


 Best consumed with an empty stomach in the morning for better absorption
 It doesn’t matter whether its before or after food!

  • Clients focusing on intensive whitening/ clients who are always outdoor can consume 2 in the morning and 2 at night. 
  • Consume before you head out (at least 10 mins) for the UV protection to kick in
  • It is advisable to leave 1 hour interval if you are taking any medication before and after you consume our supplement 
  • Do drink plenty of water when you consume supplements so that the toxins in the body can be flushed out.

 

What gelatin is your soft gel made with?
Eighteen uses halal-certified bovine gelatin

Thus our product is Halal friendly! ^^

 

Is Eighteen Vitaskin safe to consume?

Yes. Eighteen Vitaskin is manufactured with industry standard and certifications like MFDS (Ministry of food and drug safety) & MSDS (Material Safety Data Sheet). The product is covered by Samsung insurance for product liability.

 

Are there side effects?
There are no known side effects associated with Eighteen Vitaskin and its key ingredients. It is also non-toxic, and does not contain iodine, chemicals, cholesterol, or hormones. The ingredients and directions of use per day are within the recommended limit and in compliance with ASEAN guidelines for health supplements.

 

How fast can I see results?
It is recommended to consume 1-4 softgels daily.
For better results in four weeks, consume 2-4 softgels daily. You will see further improvement with continued use.

 

Can I take other supplements or other drugs when I am taking Eighteen Vitaskin?

EIGHTEEN VITASKIN does not have any reported interaction and is safe to consume along with other supplements.
It is advisable to give an hour's of interval if you are taking any medication before or after you consume EIGHTEEN VITASKIN.

 

Who should avoid taking EIGHTEEN VITASKIN?
People who are consuming blood thinning medication should avoid taking EIGHTEEN VITASKIN. As our product contain Soybean Oil which is rich in Vitamin K, it might interfere with the effectiveness of the blood thinning medications.

 

How should I store the product?
The product should be stored in a cool and dry condition.

 

Can I take EIGHTEEN VITASKIN while I’m breastfeeding or pregnant?
If you are pregnant, please seek for your doctor’s advice. If you are nursing, please consult with a qualified healthcare professional before taking our product.


Does EIGHTEEN VITASKIN treat only facial acne?
No, it is effective for facial as well as body acne.

 

Where does EIGHTEEN VITASKIN originate from?
Its ingredients are imported from Europe, Switzerland and the USA before being manufactured in Korea by GMP approved factory.

 

Do I still need to watch my diet while I’m taking EIGHTEEN VITASKIN?
Generally, if a person maintains a healthy diet since a young age, they tend to stay healthy and maintain a youthful appearance if compared to those who do not. However, this might also differ based on biologically determined factors of different individuals. Some people might binge on fried/spicy/oily food more yet still maintain good complexion. If you do not belong to this category, then it is advisable that you cut down on overly stimulating foods to avoid aggravating your skin problems and interrupting its healing process.

 

Can EIGHTEEN VITASKIN reduce my acne scars?
Yes, EIGHTEEN VITASKIN can reduce acne scars as it repairs damaged skin cells.

 

What is the difference between EIGHTEEN VITASKIN and other whitening supplements?
EIGHTEEN VITASKIN is a multi-functional beauty supplement that has five main functions: sun protection, skin lightening, anti-acne, promotes collagen growth and moisturizing. You can now have a better skin without taking so many supplements at one go.

EIGHTEEN VITASKIN is specifically for treating problematic skin, like acne, pimples, blemishes, acne scars and black/whiteheads and also anti-aging with skin brightening benefits as well as to enhance the immune system and detox blood in the liver.

 

Is EIGHTEEN VITASKIN effective in combating hormonal acne?
Hormone associated acne is caused by hormonal imbalance. EIGHTEEN VITASKIN is not formulated to treat hormone induced acne specifically. It does however, effectively limit the growth of acne bacteria to reduce blemishes and repair acne-damaged skin cells. With this multi-functional supplement, you can have a radiant skin inside out.

 

How soon will I begin to see improvement on my skin?
By taking 2 softgels of EIGHTEEN VITASKIN every morning before heading out as recommended, you should begin to see significant improvements within 2~4 weeks. Results come gradually as EIGHTEEN VITASKIN is a natural product. For intensive treatment, you may take up to 4 softgels. 2 in the morning and 2 at night before you sleep. Results may vary depending on physiological and biological factors. Some customers may need longer time before achieving the desired results.

 

Will I be completely acne free afterwards?
Even products which contain many harmful synthetic ingredients may not guarantee a completely acne-free skin. However, results shown that the natural ingredients of EIGHTEEN VITASKIN allows customers to see a significant reduction in acne or other related skin problem for a substantially longer period of time.

 

Are there any age or gender restriction for taking EIGHTEEN VITASKIN?
EIGHTEEN VITASKIN is proven to be safe for people of any gender, aged 12 - 65.

 

Will EIGHTEEN VITASKIN cause my skin to breakout more after consumption?
Some but very minimal may have experience signs of breakout after taking EIGHTEEN VITASKIN. However, this is just a common effect of the detoxification process and will clear up after 2-3 weeks, leaving your skin noticeably clearer and improved.

 

Will EIGHTEEN VITASKIN cause burden to the kidney and liver?
No, EIGHTEEN VITASKIN won’t burden the kidney and liver because it is not a medicine. EIGHTEEN VITASKIN consists of very fine molecule ingredients that can be directly absorbed by the body.

 

Is EIGHTEEN VITASKIN safe for long term consumption?
Yes, EIGHTEEN VITASKIN is definitely safe for long term consumption; although most of our customers get satisfying results after 2-4 months, they continue to take EIGHTEEN VITASKIN to enhance their complexion as well as reaping all the other extra benefits that it brings.

 

Can I still use skincare products while taking EIGHTEEN VITASKIN?
Yes, it is perfectly safe to keep using your preferred skincare products while taking EIGHTEEN VITASKIN as long as you avoid products with high chemical content and harsh ingredients that might actually further aggravate blemishes and worsen your skin problem.  

 

Does EIGHTEEN VITASKIN brighten only the skin on my face?
EIGHTEEN VITASKIN helps brighten skin all over the body.

 

What will happen to the improved skin if I stop taking EIGHTEEN VITASKIN?
There are no known side effect even after customers stop taking EIGHTEEN VITASKIN.

 

Do I still need to apply sunblock and skincare products while taking EIGHTEEN VITASKIN?
Yes. Sunblock plays an important role in protecting skin especially for those living in humid countries like Singapore. For skincare, just choose any range of hydrating products. The reason for this is humid weather causes a loss of moisture, causing our skin to become dehydrated and leading to either increased oiliness or sensitivity.

 

Can EIGHTEEN VITASKIN clear up my pigmentation, dark spots or freckles?
EIGHTEEN VITASKIN is very effective against signs of aging and pigmentation/dark spots. Even modern laser treatments are not able to completely clear these and can only lighten them at best. Also, most people will experience overly sensitive skin post laser treatment. Such side effect can be easily avoided by taking EIGHTEEN VITASKIN instead.

 

Should I continue taking collagen after I start EIGHTEEN VITASKIN?
No, you can stop taking collagen altogether. EIGHTEEN VITASKIN enables your body to work more intelligently and trigger the production of glutathione, the “master antioxidant", thereby indirectly producing collagen.

 

Is EIGHTEEN VITASKIN safe for individuals who are on blood-pressure medications?
Yes, it is safe for individual who are on blood-pressure medications.

 

For how long should I take EIGHTEEN VITASKIN?
You should obtain satisfying results after 3 months. And you may take 1-2 softgels daily for maintenance and optimal sun protection. Your skin texture will not revert to its previous state drastically like it does with other products in the market. You will still retain your new enhanced complexion.

 

Shipping FAQs

Do you ship world-wide?

Yes, we do ship world-wide. 

What is the currency stated on the website?

Prices stated on the website are in Singapore Dollar (SGD) 

Any foreign currencies will be converted based on SGD conversion 

What method is used for shipping?

All packages are shipped by air.  

I placed an order. When will my package arrive?

The processing time for orders is 2-3 business days. After that, delivery time is approximately 5-21 business days depending on the carrier and destination. Please keep in mind that during festive seasons, this time may vary.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from post offices to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the country of origin.

Packages undeliverable by our selected carrier and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.

 

Is my order refundable?

We do not accept returns, exchanges or refunds. All sales are final. Please note, Eight Karats Health & beauty reserves the right to refuse all returns.

 

What method is used for shipping?

All packages are shipped via third-party courier services.

 

How can I get in touch with your customer service team?

For customer service inquiries only, please E-mail - eightkaratsg@gmail.com

 

I emailed your customer service team. When should I expect a response?

Our customer service team will response to all emails within 48 business hours.

 

Do you offer returns?

No. All sales are final.

 

I am an international customer (outside South Korea/Singapore)

Do I have to pay customs and taxes?

Items shipped outside of South Korea / Singapore may be subjected to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Eightkarats.Biz

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from post offices to the local carrier in your country or air and ground transportation strikes or delays once the package has exited South Korea /Singapore.  

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

 

I have not received my order confirmation, what should I do?

Order confirmations can sometimes take up to 24 hours to receive. If you have not received your order confirmation E-mail after 24 hours, please contact us at eightkaratsg@gmail.com with your inquiry.

 

Can I change my order once I've placed it?

No, once you place an order it is final.